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Support


Support that actually knows cattle.

At BlockTrust Network, relationships aren't a buzzword - they're the foundation of everything we do. We know that behind every listing is a producer who has put serious time, money, and care into their herd. Our job is to make sure that effort pays off, and that starts with being genuinely accessible when you need us.

The fastest way to reach us - chat with us now.

Look for the chat icon in the lower right corner of any page on our website. During normal business hours, questions are answered promptly by a real person. Outside of business hours, leave us a message and a support specialist will get back to you as quickly as possible.


Multiple ways to get help.

Live Chat

The quickest path to an answer. Click the chat icon in the lower right corner of any page. Available during normal business hours, with message support outside of those hours.

Submit a Support Ticket

For detailed issues or feature suggestions, you can open a ticket through our support portal. Use it to report a problem, track its progress, or let us know about something you'd like to see added to the platform. Visit the support portal ->


Your own dedicated support specialist.

When you purchase a listing on BlockTrust Network, you're not on your own. You'll be assigned a dedicated support specialist who has a real cattle background - someone who understands what you're selling and what buyers are looking for.

Your specialist will do everything possible to make your listing successful, from helping you present your cattle in the best light to connecting you with the right buyers in our network.

A real person, with real cattle knowledge, in your corner.

We don't measure success by tickets closed. We measure it by whether your cattle sold, whether you got a fair price, and whether you'll come back next time. Your success is our success.

The beef industry has always run on relationships and trust. That hasn't changed - and it never will. BlockTrust Network exists to extend those values into a modern platform, and we take that responsibility seriously with every single customer.

Building Industry Relationships

It's About the Relationships

Technology can help people find cattle faster and make better decisions, but lasting success comes from trusted relationships. Our goal is to strengthen connections across the cattle industry and help good people do business together.